Returns & Exchanges

At R.E.M., we want you to be completely satisfied with your purchase. If your new fashion piece isn’t the perfect fit, we offer a seamless 30-day return policy for all unworn items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack the items in their original box with all tags attached, ensuring the garment is in its original, unworn condition.

• 3.
  Ship It Back

  Print the prepaid shipping label generated by our portal and drop your package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.